Text Size: A A

Emera Maine upgrades Live Outage and Restoration Map

Release Date:  02-12-2020

Bangor and Presque Isle, Maine — In December, Emera Maine launched a new Live Outage and Restoration Map, which now may be found under the “Outages & Restoration” menu at emeramaine.com or by visiting outages.emeramaine.com.

The new version is easier to navigate on your computer and cellphone, features mobile-responsive design and includes a number of options for users to customize their experience. Check out a brief video demonstration of the map on Emera Maine’s website or YouTube channel.

Customers can now:

  • Search for a particular address to see if an outage has been reported.
  • Set bookmarks at locations where they want to keep track of service status.
  • Choose map views, including the option to overlay weather radar.
  • Find links to report an outage, view a list of planned maintenance, and learn more about Emera Maine’s outage restoration approach and how to be prepared for storms.

The new map also allows users to get general information about all reported outages in Emera Maine’s service territory by county or community in a summary list that can be sorted alphabetically, by number of customers affected or by percentage of customers affected.

Customers are reminded that they can report an outage any time by using our Power Issue Report Form or by calling (207) 973-2000 or 1-855-363-7211. Customers in the Bangor Hydro District also can report an outage directly from their online account.

We know our customers depend on us to provide safe, reliable service, and an outage can disrupt your day. We’re always working to safely restore your service as quickly as possible, and we’re also working to offer our customers better information once an outage has been reported.

_ _ _

Emera Maine is committed to delivering safe, reliable electric service. As the state's second-largest electric utility, the company delivers electricity to more than 159,000 residential, commercial and industrial customers across 10,400 square miles in five counties in eastern and northern Maine.