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Special Services


Emera Maine recognizes our responsibility to provide special services to customers with special needs. As a result, we offer the following programs:

TDD
Emera Maine Electric is equipped with TDD (Telecommunication Device for the Deaf) to put our hearing impaired customers in direct contact with our Customer Service Representatives. If you have a TDD, dial toll-free 1-800-559-0069 or 207-990-6969 in the Bangor area.

Radio Watch
Because Emera Maine vehicles are radio-equipped, our employees will report emergencies and suspicious events to the appropriate authorities.

To learn more about any of these special services or about emergency planning preparation, contact Emera Maine’s Customer Service Center at 1-800-499-6600. In the Bangor area, call 1-855-EMERA-11 or 207-973-2000.

Please Identify Your Service Area

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Emera Maine provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

  • The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
  • The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

If the browser you are using has cookies enabled, you will only have to make this selection once.( If your browser has cookies disabled your selection will be remembered until you close the browser, but not when you return to the site.)

   

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