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Current Outage Alert


Date: Oct 16, 2017
Time: 10:24 AM

To:

Customers, Media and Emergency Management Agencies  
Contact: Customer Contact Center
Phone Number: (207) 973-2000
Description of Event: Cause under investigation
Estimated Number of Meters Affected:
Aroostook:
Hancock:

Northern Penobscot/Piscataquis County:

 
Penobscot:

Washington:

 

Restoration Details:

After some Down East customers reported momentary electricity interruptions and flickering lights last week, Emera Maine's field operations team has worked through the weekend and continues to work today to investigate and mitigate the problem. Service for some customers in East Machias, Hadley Lake, Gardiner Lake, Whiting, Edmunds, Dennysville, Pembroke, Perry, Passamaquoddy Reservation and Eastport has been transferred to another line in an effort to reduce the impact, and a number of fault indicators have been installed to help detect the root cause of the disruptions. Crews also have used infrared inspection technology and patrolled more than 30 miles of line in an effort to determine the case. Emera Maine crews are committed to safely making any repairs necessary to resolve the problem, and we appreciate our customers' patience. If you have information that you think may be helpful, please call our Customer Contact Center.

Other Related Information:

  • The public is reminded to never touch a downed power line or a tree in contact with a downed line.
  • Motorists are urged to slow down or move over and change lanes, when possible, if approaching utility crews working on roadways.
  • Customers who use generators or alternate heating sources are reminded to ensure they are used in accordance with manufacturer's guidelines at all times.
  • Customers may report outages via our website or by calling our Customer Contact Center at (207) 973-2000 or 1-855-EMERA11 (1-855-363-7211).You may also follow us on Twitter at @emerame.

Estimated Time of Service Restoration:

TBD

Estimated Time of Next Emera Maine Update:

TBD

Please Identify Your Service Area

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Maine Public Service District Bangor Hydro District
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Emera Maine provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

  • The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
  • The Maine Public District serves Aroostook County and a small piece of Penobscot County.

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