Text Size: A A

Outages and Restoration


Outages And Restoration

Report Your Outage Online

Live Outage and Restoration Map

Live Outage and Restoration List

Estimated Restoration Time*

*Currently available to customers in the Bangor Hydro District only. Coming soon for customers in the Maine Public District.

During a power outage, we understand that you want your power back as soon as possible and that you want to know how long it will take to restore service.

We provide an estimated restoration time to let you know approximately how long your power will be out. Our estimated restoration times are generally based on the worst case scenarios in similar situations. Often we are able to restore power sooner than we predict, but sometimes it can take a bit longer.

Widespread damage from a severe storm may make it impossible to accurately predict when a particular customer's power will be restored-especially in the early phases of an outage when the extent of the damage is being assessed. When determining the estimated restoration time, we take a number of things into consideration such as:

  • Location of the problem and how long it may take for our crews to get there.
  • Weather conditions that may delay travel time.
  • The number of outages in our system at that time. This requires us to prioritize so that we restore power to as many customers as possible as quickly as possible.

Reporting an Outgage

If you need to report an outage please contacts us by calling 207-973-2000 or 1-855-EMERA-11 (1-855-363-7211). Bangor Hydro district customers can also report an outage online by using our Report an Outage Form.

Additional Information

So who can see our website during a power outage? Actually, quite a few people:

  • Your friends and family within Emera Maine’s service territory who still have power.
  • Other personal contacts living out of the area or state with whom you may have contact.
  • Customers who have battery-operated laptop computers and a working phone connection.
  • Those using smart phones can access our mobile website and our live outage map.

We are committed to doing everything possible to restore power services quickly and safely, and keeping our customers informed of our progress.

For more outage information, visit our Be Prepared page.

Please Identify Your Service Area

or
or

Emera Maine provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

  • The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
  • The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

If the browser you are using has cookies enabled, you will only have to make this selection once.( If your browser has cookies disabled your selection will be remembered until you close the browser, but not when you return to the site.)

   

Top