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Emera Maine prepares for possible thunderstorms, high winds


Release Date:  07-22-2014

With severe weather expected Wednesday in the form of thunderstorms and high winds, Emera Maine is keeping an eye to the sky and lining up resources to ensure power is restored quickly in the wake of any outages.

“Weather-related power outages can happen any time of year,” said Kim Wadleigh, VP Operations for Emera Maine. “And while there are never guarantees when it comes to weather, we can and are making advance preparations to ensure our response is in line as conditions warrant.”

Over the last 2 weeks, the utility has been watching lines both from the ground and via helicopter as clean up from Hurricane/Tropical Storm Arthur has continued. Additional tree trimming has also taken place to help strengthen the system.

If outages occur as a result of Wednesday’s predicted storms and winds, Emera Maine urges customers to call the customer service center at 1-855-EMERA-11 (1-855-363-7211) or report them on line at www.emeramaine.com or on the mobile site.

Emera Maine also offers customers the following preparation tips:

  • Keep battery operated flashlights and radios on hand, along with supplies of fresh water.
  • Make sure smart phones, tables and other mobile devices are fully charged.
  • Gas up all back up power sources such as generators.

During an outage:

  • Call the Emera Maine customer service center at 1-855-EMERA-11 (1-855-363-7211). Our automated system automatically creates a work order and sets the stage for dispatch of crews to the outage location.
  • Never run a generator indoors, or even in an open garage. Also, make sure portable generators are properly grounded and carefully read and observe all instructions in your generator's operating manual.
  • Never use grills or camp stoves indoors — they can emit dangerous gases.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours or longer if you minimize the opening of refrigerator and freezer doors.

The company also urges customers to use caution if they see downed power lines.

“Everyone should stay clear of a downed line or fallen trees that may be touching them,” said Wadleigh. Power lines should always be considered live and dangerous and customers should leave the clean-up to our crews who are trained to handle those situations safely.”

Customers may follow storm restoration by visiting our live outage and restoration map at www.emeramaine.com. We are also on Twitter at @emerame.